Terms of Services -

Welcome to Mridaweave. By accessing or using our website www.mridaweave.com, you agree to be bound by the following Terms of Service. Please read them carefully before using our services.

1. Acceptance of Terms

By visiting, browsing, or purchasing from Mridaweave, you confirm that you have read, understood, and agreed to these Terms of Service, including our Privacy Policy, Shipping Policy, and Return & Refund Policy.

2. Products & Services

Mridaweave offers handcrafted, made-to-order rugs and related products
Product images are for reference only; slight variations in color, size, or weave may occur due to handmade nature
Such variations are not considered defects

3. Order Processing

Orders are processed only after successful payment confirmation
Once an order is placed, it cannot be cancelled or modified after processing begins
Manufacturing time is typically 1–2 business days

4. Pricing & Payments

All prices are listed in the currency shown at checkout
Prices are subject to change without prior notice
International orders are accepted on prepaid basis only
Mridaweave reserves the right to cancel any order due to pricing errors or suspected fraud

5. Shipping

Orders are shipped after completion of manufacturing
Shipping timelines may vary based on location and courier partner
Tracking details are shared via email or SMS

For complete details, please refer to our Shipping Policy.

6. Returns, Refunds & Replacements

Returns are accepted only in case of damaged products
Opening/unboxing video is mandatory
Replacement is allowed one time only
No returns or refunds on international orders

For full terms, please refer to our Return & Refund Policy.

7. User Responsibilities

You agree not to:

Use the website for unlawful purposes
Provide false or misleading information
Attempt to damage, hack, or disrupt the website
Violate any applicable laws or regulations

8. Intellectual Property

All content on Mridaweave.com, including text, images, logos, designs, and graphics, is the property of Mridaweave and may not be copied, reproduced, or used without written permission.

9. Limitation of Liability

Mridaweave shall not be liable for:

Indirect, incidental, or consequential damages
Delays caused by courier partners, customs, or unforeseen events
Color or design variations due to handmade production

10. Third-Party Services

We may use third-party services for payment processing, shipping, and analytics.
Mridaweave is not responsible for the policies or actions of such third-party providers.

11. Termination

We reserve the right to suspend or terminate access to our website or services without prior notice if these Terms are violated.

12. Governing Law

These Terms of Service shall be governed and interpreted in accordance with the laws of India.

13. Changes to Terms

Mridaweave reserves the right to update or modify these Terms of Service at any time. Changes will be effective immediately upon posting on the website.