Thank you for shopping with Mridaweave. Each of our rugs is carefully handcrafted to order, ensuring quality and uniqueness.
1. Order Processing & Manufacturing Time
All rugs at Mridaweave are made to order.
- Once your order is received and confirmed, the rug is handcrafted specially for you
- Manufacturing time: 1–2 business days
- After completion, the order is dispatched immediately
2. Shipping Timeline
- Orders are shipped after the rug is completed
- Delivery time depends on your location and courier partner
- Delays due to logistics, weather, or customs are beyond our control
3. Tracking Information
Once your order is shipped:
- Tracking details will be shared via
- 📧 Email, or
- 📱 SMS on your registered mobile number
You can track your shipment using the provided tracking link.
4. Domestic Shipping (India)
- We ship across India using reliable courier partners
- Shipping timelines vary by location
- Cash on Delivery (if available) may apply as per checkout options
5. International Shipping
🌍 International orders are shipped only on prepaid basis
- Courier partners: DHL and FedEx
- International shipping charges are calculated at checkout
- Customs duties, taxes, or import charges (if any) are the responsibility of the customer
6. Address Accuracy
Please ensure your shipping address, phone number, and email are correct while placing the order.
Mridaweave will not be responsible for delays or non-delivery due to incorrect details.
7. Shipping Delays
While we strive to deliver on time, unexpected delays may occur due to:
- Courier partner issues
- Customs clearance (for international orders)
- Natural or operational disruptions
Such delays do not qualify for cancellation or refund.
8. Contact Us
For any shipping-related queries, please contact us:
📧 Email: support@mridaweave.com
📱 WhatsApp: +91-7976126709
9. Policy Acceptance
By placing an order on Mridaweave.com, you agree to this Shipping Policy.
